Originally Posted by
Bigzamboni
Most Star Alliances airlines have something about that on their website, but try telling that to a Lufthansa agent if you are connecting within Germany before getting on UA for the TATL!
I had that discussion with a LH CSR at check-in at MAD a couple of years ago. It took some doing, but I stood my ground and asked for a supervisor.
The supervisor apologized and I got my 2 50+ pound bags checked for free.