Originally Posted by
CleUnited
I'll make it simple for what we're supposed to do- Move a passenger, move the bag. Usually atleast an hour before a flight is what is requested of us in CLE to at least pull the bag and transfer it to the new flight. Other stations vary depending on size. I take it probable (maybe almost definite) miscommunication in MCO about passenger and bag is why she ended up without it. There could have been other factors as well, but who really knows?
-CLE-
I was just posing the question as to why, since my mind is still living in the past when you simply could not do this. I recall sitting on a plane with the captain coming on the overhead stating that we were waiting for a no-show that had checked his bag. That was give or take 10 years ago. However, given the situation on the ground - a flight that was about 1/4 empty at T-2, then asking for vol's at T-0.75, means something went wrong. Probably a MX with another flight that suddenly folks needed to be on THIS plane (MCO-ORD). Either way, they did well by me getting her on a flight that arrived earlier and VDB vouchers. The fact that her luggage gets home later this evening (hope, hope), is not really all that bad. My only real gripe is that they did not do a good job communicating this to the PAX. Keeping in mind that she is not a frequent flyer. I would have been at the baggage desk after the first few non-priority bags showed up
