I stayed here for 1 night April 2011, and was impressed that the staff spoke fairly good English, gave me great advice for transportation, and briefed me on safety as I was exploring the city by foot in the next days. The buses and taxis would not be running the next day as a solidarity strike for a taxi driver who had been shot (elsewhere in the city). Also, the hotel was very clean, good internet, good location. I will be staying again come January of 2013. I'm disappointed, however, that the Four Points by Sheraton Montevideo doesn't seem to offer the popular cash & points offer. I will be contacting them, however, and finding out what's up with that.