FlyerTalk Forums - View Single Post - $25 Amex Statement Credit on Small Business Saturday 11/24/12 Register on 11/18/12
Old Nov 24, 2012 | 4:53 pm
  #212  
travel light
10 Countries Visited
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15 Years on Site
 
Join Date: Sep 2009
Programs: Far too many
Posts: 316
Resolving problems

Originally Posted by Preacher7
The business I shopped at today signed up last year, but not this year, and they've changed addresses. But they still show up on the website, so I should be able to get my credits for my 13 cards, right? What's the number to call to complain if I don't?
To resolve problems, wait until you receive the statement after next. The credit can post that late. Then phone the customer service number on the back of the card you purchased with.

Last year, the CS reps were very reasonable.
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