Requested a Platinum Challenge and received the below:

Thank you for making Starwood Hotels and Resorts your home away from home. We look forward to partnering with you to make everlasting memories where ever your travel plans may take you.

We appreciate you taking the time out of your busy schedule to express your interest in attaining elite level status within the Starwood Preferred Guest Family. We are here to provide you with all of the available options to assist you in attaining an elite level status.

In reviewing your account, I show that you have been at the Platinum level in the past. The purpose of the status challenge is to allow our members who have never been at the Platinum level a way to quickly reach it and get a taste of the benefits that we offer our top tier members. We are unable to grant your request. To guarantee Platinum status, members must earn 25 eligible stays or 50 eligible nights per calendar year at any of our participating hotels worldwide.

If there is anything we can assist you with, please do not hesitate to contact one of our Starwood Preferred Guest associates that is waiting and available to take your call. 888-625-4990.