Thank you for the advice FT. Marriott still claims that all properties participating in the Marriott program should accept the gift card. I am not an argumentative person and I never asked Marriott to intervene on my behalf. They took the initiative when I asked why my e-gift card was not accepted.


Q. Can a Marriott GiftCard / eGiftCard be used at any Marriott property?
A. Yes, Marriott GiftCards / eGiftCards can be used at all participating Marriott properties worldwide.


This is the part that I found ambiguous. If the gift card was not accepted at any Marriott property, then the first word should be no. Either way it is still a learning lesson and I honestly do not want to ague with anyone. I am a pretty passive person.


Orca15, they automatically transferred me to a senior supervisor. I was told that customer care cannot do anything but act as an intermediary. I was told that this hotel should accept the gift card, but that customer care cannot force any hotel to do anything. I said that was okay and left. He said he was going to call the GM on my behalf and I said that was not necessary.

I will most likely just transfer my reservations back over to Hilton next month. I really don't want a free night or compensation of any sort. I still have the 3 free nights from the MegaBonus that I can't use for awhile.

Sophiegirl - Yes that is how it went down and I thank you for your sympathy. I just take it as a learning lesson. It is a good learning lesson though. I think maybe I jumped the gun with the gift card. I would like to state that Marriott CS still claims that any Marriott property should accept this e-gift card.

I have not pursued the issue any further and I had a good day out yesterday dining and viewing the attractions where I am at. Hopefully, this thread may be of help to someone in the future. Like you said SophieGirl, there is more to a promotion other than bonuses. I was pretty excited about reducing my perdiem because of the 10% bonus. In my rush, I never thought of this situation.