I took a special (1171) from BOS to NRO on Thanksgiving morning, and came back up on the Twilight Shoreliner (66) from NYP to BOS this morning, together on a multicity eTicket (my first eTicket).
66 got in to Boston around 7:50am. At 2:46pm, Amtrak emailed me an eVoucher, saying:
Your reservation was modified because of one or more no-show passengers. All remaining space reserved for the no-show passenger(s) has been canceled (including additional segments for later travel). An electronic voucher (eVoucher) was created to hold the value of the unused travel (excluding any fees or penalties). This eVoucher may be used as payment toward future Amtrak travel.
When I boarded 66, the conductor did seem to be having trouble with his iPhone after succesfully scanning the QR code (off a paper printout), and he fiddled around for 30 seconds or so before moving on. I suppose I should have asked him, but he looked sort of tired.
Is this a common failure? I wonder how many of these eVouchers they give out to passengers who actually took the travel as expected. I'm not sure if I should call them and let them know, or just take it as a windfall.
Thoughts?