FlyerTalk Forums - View Single Post - Death before flying; do you get a refund?
Old Nov 23, 2012 | 3:26 am
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layz
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Originally Posted by visualAd
Just to be clear, I have no plans to kick the bucket anytime soon or know someone who has. But I am curious to know what happens if a passenger dies before flying, are they eligible for a refund, does it count as a no show, if its a redemption, are their points returned?
They can do, but due to issues with forged death certificates you have to bring the customer into your nearest BA office as evidence.
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