Hi! I am writing to you as an Etihad Guest silver member.I am very unhappy with Etihad guest miles programm which is a rip off!! In 2010 we have been able to redeem the ticket to Europe from Australia for 75000 points, a year later in 2011 it's required 1000 000 points,which was much harder to collect.In 2012 to purchase flight to Europe using point system it's required 175 000 miles... which is impossible to collect for 3-4 yers for a family of four or couple. On my request to explain what is happened ..why the Etihad significantly increased the number of points?The answer was "the number of passanger's requested to update economy class to business..pathetic!!!