FlyerTalk Forums - View Single Post - New AirTran credit card: Targeted (?) offer for 32 credits!!
Old Nov 20, 2012, 5:10 pm
  #78  
zornoff
 
Join Date: Jan 2012
Location: Georgia
Programs: Delta Platinum, Bonvoy Titanium Elite, Hertz President's Circle
Posts: 105
Originally Posted by BillyBaloney
Update:

Just got off the phone with what seemed to be a very competent Chase rep. I am being told that the business class upgrades come in the form of an EMAIL from Airtran. The email will contain voucher codes to be used for the upgrades. This is what I am being told. The Chase rep actually had to put me on hold and call Airtran.

What bothers me about this is that the promo -- while being a good promo -- isn't what it says. It says that the business class upgrades are on FIRST USE. Then they footnote that statement and say 6-8 weeks to receive the business class upgrades. So you get nothing at first use. The upgrades are given after 6 - 8 weeks of first use of card.

@zornoff - the 64 credits are a mistake. You may want to do nothing and leave them there, or you may want to convert them over to WN for "safe keeping." If they catch the mistake they will likely claw some of them back out.
It's obvious they are grasping at straws here. Convert them to WN? You mean Southwest points?
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