Originally Posted by
stut
As your flight was on an EU carrier, and cancelled without informing you, you may be entitled to compensation under EU regulation 261/2004:
http://en.wikipedia.org/wiki/Regulation_261/2004
However, I don't know what the airline has to do to show they have 'contacted' you. If it's the case that they emailed you, but it went to spam, I've no idea whether they can claim that was enough effort.
bobvangeel
Brussels Airlines owes you 250 euros per passenger for the cancelled flight. There is no
may about it. It is also down to the airline to prove they informed you of the cancellation.