Originally Posted by
UNHBuzzard
-off
The good news is she didn't last too much longer at points.com after the debacle. I just wish I read that thread before my mess. I could care less about being blocked, I just want them to admit they blocked me which they won't do. Each time I do chat support the "back office" is in a meeting, or they have to contact the audit department. A company with the ethics of Monica Lewinsky sure as hell does not have an audit department. As long as I can get the Ff account un-suspended easily I'm happy. Then again their redemptions are more beat than a 6th grade ice cream social.
It is sad but true--and i have been involved with my share of this: once you are in the negative cross hairs of one of these entities, youre screwed til youre not. And generally, the entire company thinks you are blacklisted because they got the email or notice or directive from some department you can never talk to and they may even clain they cant or wont talk to either... Then one day if you are to get to "the guy" who has the abilities and willingness to both talk live and explain it all, only then might you learn the real deal.
Ive seen it tons of times in things ive been shut down in and in things ive not been shut down in but almost was, and in things that have let me back.
Usually, "the guy" is just a regular person who, once you get audience with him, is somewhat reasonable and can just flick a switch and youre back in business. Sometimes hes an ... and wont tell you or give you anything but at least he speaks kindly and professionally. The netspend guy was like that.
In the end the keys are:
Avoid getting in the cross hairs
Find "the guy" at all costs once you do, or give up and pound sand