Yes, TravelWeary I do bash MyPoints! I consider their customer service appalling. It's true that I experience problems with getting points/miles credited in almost every program I belong to. However, in almost all cases an e-mail or phone call resolves the issue. In some situations it may take a second round of calls/e-mails. MyPoints is the only program where I am consistently faced with numerous follow-ups to get the points owed me. I have e-mailed them at least 5 times (each) on two separate issues dating back to October. I have also placed two calls on each of those issues. One item was finally resolved last week after they asked me (again, for the third time) the same information I had already submitted. I have submitted another e-mail on the other issue, an issue I was told over the phone would be resolved some time ago.

In sum, I'm not going to support an organization which is making money off of my "clicking" when I have to go thru so many hoops to get what is owed me. I feel I am doing a service to others on these boards who may be unfamiliar with MyPoints and are considering signing up....at least they will have been forewarned as to what they are in for.