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Thread: Change fee waived when buying up to upgradeable fare class?
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Old Nov 19, 2012, 5:35 am
  #8  
Mr. Tickets
 
Join Date: Nov 2011
Location: Minneapolis
Programs: DL DM
Posts: 2,236
There is already a more recent discussion going on in this thread.

Why are so many phone reps so poorly trained?
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