Originally Posted by
ieuan1
Just got an email from Air NZ advertising a special to Honolulu. Nothing wrong with the special per se (approx NZD 620 WLG to Honolulu one way) but:
'For airfare only bookings paid with credit, debit or charge card, a fee of $17.50 per person per one way journey applies. For airfare only bookings made through our Contact Centre or Air NZ Holidays Stores a non-refundable service fee of $60 per person, per one way journey applies.'
Seems almost like Ryan Air in its attempt to get extra revenue on the sly.
At the risk of being labelled a NZ apologist, I think you're being a bit harsh saying these charges are "hidden" and "on the sly". They are clearly stated in your quote. They are also the standard intl CC fees and booking fees for NZ and both can be avoided (use POLi online), so the original quoted fare can still be achieved. Many other non-US airlines have CC fees (including QF) and contact centre booking fees (last year I paid AUD60-70 to book a AA itin at a price I couldn't book online).