FlyerTalk Forums - View Single Post - Difficult trip, is it worth complaining to EK?
Old Nov 18, 2012 | 12:10 am
  #3  
B747-437B
25 Years on Site
 
Join Date: Aug 2000
Location: Exile
Posts: 16,066
Originally Posted by cejmcq
My question, is it worth my time and effort to ask for some sort of consideration from EK for the troubles I encountered during this trip?
Absolutely. Don't be demanding and melodramatic. Acknowledge that some of the issues were out of Emirates' control, but the best solutions available to them still caused you inconvenience. List the various inconveniences and/or expenses you incurred. Request an amount of miles (25k?) as a goodwill gesture. You'll probably get 15-25k in the end.

Treat the outbound and return trips as two separate issues. In the former, you have a valid claim for some compensation. In the latter, less so.
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