Originally Posted by
CMK10
Well an hour ago I stepped off the first ever GSO-MCO flight! Hopefully it's good news for Frontier as there were only four empty seats on the flight. We were delayed about 20 minutes due to long lines at check-in. The station personel (a mix of contract employees and F9 people from DEN who'd come in to set the place up) were rather confused. The gate didn't even have boarding pass paper yet but everyone was in a great mood and much fun was had. I'll do a mini-TR for the forum when I get home!
Looking forward to it. Why they didn't have more TA? They need more help. Because they do not have enough ticket agent. I wasn't aware of F9 will hired more ticket agent. It's extremely importance for those customer who want to check-in or checked bag. They don't want to wait for any much longer. It will missed the flight. They have to training more and improvement the customer service.