FlyerTalk Forums - View Single Post - Is the Call Centre meant to be friendly?
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Old Nov 17, 2012 | 1:23 pm
  #8  
KeaneJohn
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15 Years on Site
 
Join Date: Aug 2010
Location: London Stratford, E7
Programs: BAEC Gold! Thanks to FT
Posts: 4,056
Sadly, I have had several pretty poor experiences with the BA Call Centres. Fortunately the calls are recorded and you can get a transcript of the call in the event of a dispute by completing a Data Subject Access request.
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