FlyerTalk Forums - View Single Post - Did CX recently outsource their call center to Philippines?

Nov 14, 2012 | 9:10 am

#59

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Quote:

Originally Posted by percysmith

Getting through to Canto line in the wee hours of 11pm-2am within a minute of holding on GR number this month.

Mando requires a few hours wait to return call now.

Seems like we need a monthly-updated cheat sheet on which centre to call at what time with low MPO status.

Calling right now isn't that bad on Canto line.
(I am dialing the 852 MPC number using Skype, it's 8:10 in YVR/ 23:10 in HKG)
Sometimes the 604 number is faster, though.

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