Originally Posted by fungirl

I redeemed $60 e-rewards for 500 Hertz points back in early August (was hoping for a Labor Day free rental - how naive!). Three months later I still don't have it. Half away through the waiting period (around mid September) I've contacted e-rewards about the issue, got a reply that they are "looking into this" and would let me know as soon as possible about the the problem. It's been 3 months since the redemption and I have no hopes of ever getting those Hertz points. All other redemptions always worked for me - from a near instant posting for Hilton Honors to the longest for La Quinta.

To add, the only reason I used e-rewards in the first place that is it seems to be the only option in getting Hertz points without actual rentals, i.e. through a points/portal transfer.