Join Date: Oct 2011
Location: Anywhere I need to be.
Programs: OW Emerald, *A Gold, NEXUS, GE, ABTC/APEC, South Korea SES, eIACS, PP, Hyatt Diamond
Posts: 16,046
To be fair though I know people of many nationalities that have the same problem.
In nearby WA they didn't know where Vancouver was.
Don't even get me started on the US/AV call centers.
(Search YVR YYZ. No, limit your airline to AC as I don't want to go through PHX. Now look for YYZ ADD...)