Originally Posted by
yul lite
Nacho, I had never tried your booking.com trick so I plugged in the Marriott in Budapest. The Marriott website shows 2 doubles but they only accept 2 as the max guests. So does booking.com. However, at my request the plat line called them and they said they would allow 2 adults and 2 under 18 (my kids aren't little). So if you see a hotel you like that won't accept 4, see if the plat line can help. It doesn't always work though.
I did with Gold line for CY Basel - you know what - they said, 'max occupancy is 2 and what do you want me to do?

' So I said can't you add 1 child in, she add an adult and it was a CHF 90 extra per night. Maybe it's me, I never have any good outcome calling

.
We wrote to the hotel, no reply. Then found the GM's email and wrote to her, and she gave us an upgrade in terms of 2 connecting rooms instead of a bigger room - and of course that CHF90 charge was also removed. That's lovely and it makes us feel welcome, and we stayed there whenever we are in Basel.
Booking.com is not a 'trick' - it's a guideline to see how they 'tolerate' kids