Originally Posted by
meenav
I gave them the PNRs for their bookings. Qatar can't even find me on the passenger list and United admitted they were at fault. They are just not willing to do anything about it!
I think you need to reset your expectations. UA cannot now give you a Qatar seat via miles. Look at your viable options within the *Alliance, and force UA to book those for you with miles. (By viable, look for revenue seating, not just award seating).