Originally Posted by
CDKing
You have to show boarding pass. When they scan the BP they see the UC membership.
Friend 1 who does not have UC had been denied access at IAH and was told they have to credit to TK to use the benefit. It was actually interesting as friend 2 went in just before her and was allowed to access no problem. Friend 1 complained that friend 2 was allowed in. they ended up both being denied access. They had to go out, change the number to TK, go back in and then change it back to UA. I would hate to lose an upgrade doing that.
That is very interesting. Per the Star Alliance website, it does not state that the number on the bp has to be the one used to enter the lounge.
- Star Alliance Gold Customers Travelling in Any Class: Customers have access to any Star Alliance member carriers' owned lounges with the Star Alliance Gold logo at the entrance.
- Customer must present proof of Star Alliance Gold level status via a valid frequent flyer program Star Alliance Gold level card or other valid indication of Star Alliance Gold level status
- Customer must also present a boarding pass for travel on a Star Alliance flight departing from the local airport
- Customer is entitled to one guest
- United and US Airways Star Alliance Gold customers may only access the United Clubs and US Airways Clubs within the U.S. when travelling in conjunction with a Star Alliance international flight.
Wonder if anyone else had this issue.