I have about 6900 points in my account with 2600 expiring at the end of the year. I want to use my points to get a 7200 point award and I do have tickets worth the missing 300 points. However, because they were booked on the phone, I forgot to provide the BE number before ticketing and travel will be complete only in December, so going through the slow claim process may be too tight of a schedule. I have just written to the BE service center to try to take care of the situation.

Has anybody been in a similar situation? Is there anything I can do to make it easier?

Thanks for any hints.