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Thread: Who to call to change flights when multiple carriers involved?
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Old Nov 4, 2012 | 4:28 pm
  #7  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
Get your ducks in line before you call anybody.
1. Is this one PNR (ticket) or are there multiple tickets/PNR's simply issued as one booking by whatever third party site you used?
2. Presuming that there are actually two tickets, you will pay the third party site's change fee + a change fee for each flight you change. If it's $100 for the site, $150 for the AA ticket and $250 for LAN, you will pay $500 (+ any fare differences) to make the change. All of this information should be available to you on each carrier's website and you should know what it is before you call. Please note that I am presuming that you purchased discounted tix which have a change penalty.
3. Neither AA nor LAN can touch the ticket at this point.
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