Actually that is a good suggestion. However, being the organized/anal person I am I tend to not let things wait that long. Also I won't return home until Dec 7 and then just for 6 days before heading to Micronesia. Needless to say I will have a lot of other things to take care of then, so things like this become even more of an annoyance then.
If this doesn't get resolved inthe next week,then I will probably peck away at this when I get to Phuket at the end of next week if Marriott Concierge can't help. I could ask the Phuket Renaissance to FAX this to Marriott, but IMO they shouldn't have to pay for a call (FAX) to the US because other Marroitt's screwed up.