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Thread: Not Getting Points for Hampton Inn Stay
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Old Nov 3, 2012 | 5:15 pm
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EsherFlyer
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Join Date: Nov 2007
Location: SW London
Programs: BAEC Silver; Hilton Diamond;a miscellany of other hotel non-statuses
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Originally Posted by ATLien81
Good Afternoon,
This is my first post. I have been lurking on this website for awhile, and I have an issue that some of you may be familiar with.

Thanks for your assistance..... I'm looking forward to comparing notes with you guys !
I've seen this with points where the property has moved things around on folios in a way that 'hides' the spend. I'm not sure if this has hidden the stay credit as well.

Typical scenario for me is back-back single night stays where night one is moved to night two for payment purposes. The way it is transferred doesn't pick up points for HH or Fixed airline miles re that first night.

EDIT: Sometimes the property has sorted it out if I'm staying the following week and ask them what happened, and other times the Diamond Desk have put the points and credits right while I'm on the call to them.

This is after giving it a week or so to post/catch-up of course.
Last edited by EsherFlyer; Nov 4, 2012 at 1:03 am
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