Change fees
I had a flight from BOS to BWI to DAY scheduled on 10-29 at 7:00pm. Knowing the storm was coming in I tried to change starting at 11:00am on 10-27. Only three flight available and these were for 10-28. Problem was I booked with an online travel agent. I will never make that mistake again. But they said they had to contact Airtran about waving fees. Sure enough they came back online would not wave any fees. Cost me like $300 to change. Airtran didn't offer the weather advisory until 7:00pm on 10-27. The whole storm ordeal was awful. At least I made it out though. Airtran would have worked with me. Not so with who I booked through.