Originally Posted by 11psiGSR

I understand why the SkyClub lady might not push the issue around the "service dog" part... but what I don't understand is why she did not at least require him to put it on a leash?

I absolutely love dogs, but this would bother me as well. Not because of the dog itself, more the lack of respect the owner is apparently showing.

Maybe the dog had a DM tag on his neck?