Originally Posted by
martian
Hi all,
I was wondering if any of you have any tips about how best to get missing miles credited into a TK account. I am a gold member of miles and smiles (had a match due to my BD status). I recently flew a few Ethiopian flights (all of the boarding passes included my TK number), but none of them posted. I then have spent the last two months emailing
[email protected] with scans of my boarding passes only to receive random responses like "claims for missing miles from partner airlines need to be sent to
[email protected]"
I'm tempted to give up and just use UA for all of my *A miles, but I also think I may be doing something wrong here? Is there a better way to get partner miles credited than emailing the incompetent people who check the
[email protected] address?
Thanks for any advice!
I'm having the same problem. I am a Gold status match from BD and flew a return flight to Istanbul with Turkish airlines a month ago. Despite having my FF number displayed on both Boarding Passes, none of the miles credited. We are not even talking a flight on another SA partner airline here, but TK itself.
I have now sent three different e-mails to miles and smiles, attaching boarding passes and e-tickets. To date, I haven't even received an acknowledgement, let alone any miles.
Not very impressed, to say the least...