Originally Posted by
doctor15
No, you were impacted by an emergency in your personal life. As multiple posters have said, AA is NOT allowed to modify a BA issued ticket unless they had to cancel your flight, etc. Even if you could have easily called AA, they cannot touch the ticket.
That policy really stinks. I've been able to get US to change UA-issued award tickets for US flights several times without any trouble. Sorry to hear AA won't do that for a BA-issued ticket for an AA flight.