I am a brand new KVS user, and very unfamiliar with the product.

For the past 9 hours or so, I've been unable to retrieve routing rules. When I try, I get the following message: "Error Retrieving Fare Rules [WDC-S-ERR]: The requested Function is currently unavailable due to Engine maintenance. Please try again later. [HF-MTP]"

• Is this an error being generated by KVS, or are you receiving this from the service provider?
• Is everyone having this problem, or is it something local to me?
• Should I perform any troubleshooting or simply wait longer?

Thanks,
dpflyer