FlyerTalk Forums - View Single Post - How long does it take to issue tickets on aa.com?
Old Oct 30, 2012 | 10:10 am
  #27  
JDiver
Moderator: American AAdvantage
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Join Date: May 2000
Location: NorCal - SMF area
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I would worry until I had ticket numbers. It's "on request" presumably because of the AA codeshare operated by BA, but IMO it should not take nearly this long.

My latest experience was last month, a purchase using AA (operated by SkyWest) connecting to AA operated by TN - it took less than 24 hours to issue this ticket, even though my trip is not until December.

Originally Posted by nohatman
I have a purchased reservation made on 23 October (it's now 30th October and the trip starts in just under three weeks). It has 'purchased' shown in the list of reservations, but in the detailed view still has 'Status: On Request' showing. It's a paid-for multi-city fare all on AA apart from one codeshare flight on BA. I have selected some lengthy connecting segments in order to get to AAdvantage gold for the first time, all of which routings offered in the flight selection process.

I called AA reservations who first said it seemed odd then, after being on hold for some time, told me not to worry - that it would definitely be ticketed - and that it was because the fare was being purchased in £UK and there were lots of calculations to do with the taxes etc. I was assured that the fare would not change and I need not worry.

I tried to get a reference for the call - in case I need to refer back to it, should things not be quite as smooth as promised - but it seems this is not possible.

Should I worry?
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