Originally Posted by
lallyr
Mine haven't posted in fact when I checked they seem to have debited some. I was due a refund from a company with whom I had not used my Citi card with in the first place, they have refunded me to my citi card and the miles have been debited for that.
Shall I take up missing points issue now or when my November statement kicks in?
Worth sending them a email or not on the refund? Its around 4,000 miles.
I'd guess every Credit transaction which is not a payment (cash, check, wire transfer) would lead to a debit on the miles. I am not sure how they should handle this, so drop them a line, since you know how their staff is trained if you call the call centre
Maybe also for the other credit on bonus miles.