Originally Posted by
uproared
Assume that if booked online this will be done through the AA call centre.
Correct - if either AA or RJ is the marketing carrier of the first flight (in the tool AA does the ticketing on RJ's behalf)
So the ticket is then on AA stock, and AA will happily make changes for you (and will not charge any service fees, unlike other airlines' call centres - in particular QF's)
Assuming that I can book online, is there any advantage to not doing so? (e.g. to book through a Canadian travel agent instead). I see many references to people doing this, but can't see the advantage except where AA refuses to ticket.
People, well me at least, have used the Canadaian TA option because:
- the tool either will not price the itinerary, or fails at the payment stage
- while AA will book and price the itineray, in order to get the ex-KRT price, it insists you either pay for the ticket in Canada (at an AA office or AA counter at the airport) or (I think this is the case) use a Canadian credit card - either way - pretty hard to do from PER!