Originally Posted by
G-GFFD
They wonīt. The Government will save them. No worries here.
An Italian friend of mine told me to fill out the conciliation request, even if itīs only pro forma (hope this expression exists in english).
As I am considering to join a class action, I have a small problem with the following:
What should I do? Can I simply forget this form? (Form:
http://www.alitalia.com/DE_DE/your_t...dulistica.aspx)
cheeers
The conciliation should be used only if you have sent a claim (using their on-line form or by fax) and got no answer after 60 days, and don't want to sue them to court.
To send a claim on-line go to this page:
http://www.alitalia.com/IT_IT/contac...ims/index.aspx
After doing that, I suggest you to contact the Autoritā Garante della Concorrenza e del Mercato (AGCM) at the following address and complete the online complaint form:
http://www.agcm.it/