Also "waiting"/hoping for eventual credit from mypoints for more.com from a mid December purchase, etc.

DJlawman- Time to call a good attorney? Class action status? Scare 'em into doing the right thing for customers? Or time for just a little chuckle!!!

As I'd noted previously, I try to minimize contact and thus aggravation and simply, albeit slowly collect the FREE points and a few "biggies". Presently I've got about 15k points, and like many FTers are slowly going for the 20k reward for 25kmi=FREE flight.

The problem is, IMHO, that this company, by analogy, is like an individual standing on a busy corner handing out FREE candy. It's no big deal, it may not taste good, it may even actually be rancid!

Yet they'll have no problem giving it all away. It's FREE! Someone will always come by and get the free stuff even if you and I pass! Thus, the company is marginally responsive- if at all, in my opinion.

For anyone not yet signed up, if you want some free points and a little potential aggravation or you just want to see what were talking about, go to www.mypoints.com and you can start off with 150 free points just for signup. They also have a referral program which gives about 100 points per signup (my username is markwatson if you want to use it).

BTW- You can now also get another 1000pts, if you dare, at enutition.com for buying $25. worth of vitamins or something and there is Free shipping.

Hopefully, things will improve dramatically here as the company itself is growing and doing increasingly well financially.