Originally Posted by
Kgmm77
Originally Posted by
itsmeitisss
Some of the airlines identified as providing what is described as better back up are in Chapter 11 bankruptcy protection (AA for one). You need to remember that BA doesn't have this luxury. My point is that people want everything that they would get in an ideal world. Such a world does not exist.
If other carriers can do it, it's not an ideal world.
By changing its business model over the last 10-15 years (this was BA's choice, nobody else's) to focus its ops at one of the worlds most constricted gateways, it's "normal" operations will be impacted more than its competitors.
If you willingly choose this business model, you need to have a stronger response to the inevitable operational issues or else BA's customers will suffer in such situations more than other airlines. IMO (and that of many, many others through the multiple periods of stress that occur every year) BA isn't good enough.
At the end of the day, the bottom line will dictate it. I get the impression BA has a strategy not of doing its best, but just enough not to materially damage the brand. Time will tell if that's enough.
Where do you suggest
British
Airways bases its operations? Frankfurt? BA cannot do anything about the restrictions placed upon it by LHR. LHR is the UK's main airport and is being held back by NIMBY attitudes