I paid for a Diamond contribution several days ago and have not yet received a registration code. Like many others in this forum I did not receive a temporary code either.

After not receiving the mysterious 3rd email with the temporary code, I then wrote to you (via the contact form on the KVS application - the only means of reaching you??). I wrote to you twice, once after sereval hours and again after a day or so. Neither email received a reply.

I am now several days into my subscription and I still have no access to the service I have donated/paid for. Nor, it seems, do I have any way of contacting you to resolve the problem.

PS: I have checked my Spam and added KVS to all required safe sender lists. In any case, there is no "re-send email" button (as I commented in one of my earlier attempt to contact you.

What am I supposed to do? Other than pursuing a cancellation through my credit card company?