Originally Posted by rmadisonwi

I have an AAdvantage account that I really don't use (signed up before taking a couple of AA flights, haven't flown them since...whatever, anyway...).

I was updating my profile with a new email address, and I noticed that my mailing address was incorrect. Specifically, the street address is correct, but it was missing my apartment number. I went to edit the address to add the apartment number, and I get the error message "We are unable to validate your Street address. Please verify and re-submit."

Ummm...I think I know my own address and apartment number.

I tried both adding it on the Street 1 and the Street 2 lines, and in both cases, it rejects it.

Not that I'm expecting any paper mail from AA for any reason, but just to be correct and up-to-date, it would be nice for the address to be correct.

Our postal carrier has already said they won't deliver mail without an apartment number on it (there are 212 units in my building, so it's understandable that they shouldn't have to sort everything and figure out who it belongs to). Yet AA won't let me correct my address. Any ideas?