Delta is easily the nastiest airline on earth. For me, the payoff was when my wife and I were literally ordered out of a virtually empty Seattle Crown Room because we were flying someone else that day. When I wrote to complain, and ask for my dues back (I had bought a 3 year membership), I got a snotty letter saying they would make the refund, but that I was lucky I hadn't been refused entry when I had used the clubs like that earlier, since it had been the policy for years. You see that kind of arrogance in many of the DL posts on this board. Continenal is easily the most improved product in the industry, and they deserve the patronage they have gotten as a result. I flew them for years, through a couple of bankruptcies, and am an Infinite Elite. I switched to USAirways after the elite benefits debacle a few years ago, prior to Gordon & Co. getting there, and am so heavily "invested" in that (Chairman Pref.)that I don't use CO much these days, but you can still admire them. There really is no need to bash the frequent flyer. They all can limit what they give us within the "capacity control" provision, but instead, some airlines just seem to want to get in your face on this one.