FlyerTalk Forums - View Single Post - T5 B/C Gate connection security - where to complain?
Old Oct 26, 2012 | 1:47 am
  #6  
dunk
 
Join Date: Mar 2007
Location: LON, RUH and DXB
Programs: BA Bronze, GF, EK, WY
Posts: 2,607
Given the OPs location, she probably doesn't have an MP.

A constructive letter to Colin Matthews (CEO) or Sir Nigel Rudd (Chairman) might help get it off her chest. The company is still BAA Limited for the time being.

hth
dunk is offline