Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
I would call it a mistake, but a scam is kinda harsh. I believe there has to be premeditated intent to defraud for it to be considered a scam. Amex should make this right, if you get to the right people in exec office