Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,813
Hard way to learn this lesson and also result of (most probably) buying online. No serious TA would have sold such tickets to them... Lesson your friends learnt is also probably reason why apparently brick and mortar TA businesses are slowly recovering and online TA are on decline...