Originally Posted by
Mark_T
You can safely assume that any business you deal with in a way that personally identifies you will have the ability for staff to record notes about those dealings with you which may be referred to by other staff in the future.
AA will be no exception to this.
This is one reason why the standard advice here is that if you are not getting what you need from an AAgent, do not escalate into an argument, politely disengage and call back later until you find an AAgent that sees things your way.
+1 on life wisdom.
Be prepared to learn hard in your life.
I saw a passenger heading to Mexico and he was stopped at the NRT security checkpoint because his perfume was over 100ml. He kept arguing that he had no trouble doing it when it was flying in Mexico, but the ground rule is very crystal clear. No bottles with liquid of more than 100ml, even though the liquid doesn't fill up the bottle. He was advised to check the perfume back at the check-in counter, and I was evening telling him 'you were probably lucky because you didn't get caught in the first place when you were flying out of Mexico.'
He just insist that he does not do anything wrong. What can you really do? Keep confronting the security until they feel sympathetic for your loss? Com'on, learn to live wise and move on.