Originally Posted by
jbalmuth
... without my having to spend an hour or so on the phone with them to get it to that point. YMMV
My mileage did vary on this score
Setting up a 13 segment itinerary took all of 15 minutes on the phone with an AA RTW desk agent. I of course spoon-fed the agent the date, origin, destination and flight number of each segment
And that 15 minutes included an initial discussion of the fact that the tool would not ticket my itinerary, and a discussion at the end to the effect of me saying a firm 'No Thank You' to an ex-USA price for my DONE4 tickets, and me explaining that I would be purchasing in Canada through a TA and so I expected the ex-Sudan price, converted from SDG to CAD - which is what I got when I rang back 48hrs later.