FlyerTalk Forums - View Single Post - AONE4 from Khartoum
View Single Post
Old Oct 24, 2012, 1:48 am
  #325  
jbalmuth
 
Join Date: Oct 2004
Location: NYC
Programs: AS MVP Gold, BA Silver, AA Gold, Marriott Titanium, Hyatt Globalist
Posts: 1,619
Originally Posted by JohnAx
Is the price you get from the OW site cast in stone when you go to e.g. AA to have the ticket issued, or does AA give it to their rate desk for the last word? If the latter, other than for initial blue-sky trip planning what's the point of flogging the OW site over known-bug isssues?
The issue is whether you want to deal with the AA RTW desk over the phone from start to finish, or whether you want to have a priced itinerary with locator, and then call the AA RTW desk just to make changes. The tool currently kicks out errors that prohibits one from getting anything reserved at all unless you deal with its bugs (i.e. avoid intra-continent RTs) or misprices if you end your itinerary in certain cities. With a 16-segment trip I prefer the DIY approach, with discussion limited to one or two issues/improvements, so that an agent can see the overall trip without my having to spend an hour or so on the phone with them to get it to that point. YMMV
jbalmuth is offline