Originally Posted by
JohnAx
Is the price you get from the OW site cast in stone when you go to e.g. AA to have the ticket issued, or does AA give it to their rate desk for the last word?
If you for example phone the AA RTW desk to book an itinerary, AA doesn't even look at what the tool is saying or not saying w.r.t pricing - AA does its own pricing
(and the word is that for ex-KRT itineraries at least, its pricing of taxes and fuel fines comes out lower than the tool's pricing)
If the latter, other than for initial blue-sky trip planning what's the point of flogging the OW site over known-bug isssues?
Because it would be nice wouldn't it be able to actually purchase using the tool, rather than having to:
- phone the AA RTW desk to book the ticket
- include an AA over-water (i.e. long-haul) segment, so that AA will even countenance ticketing
- use a Canadian TA to pay for the ticket (even though Gala Travels is great, it does take a bit of time and there is a service fee though minor compared to the savings by purchasing in Canada)
And in any case - the tool is supposed to work, so why shouldn't customers keep pointing out that is doesn't?