Originally Posted by
Dave Noble
Which is perfectly reasonable and to be expected since QF's policy is no longer to transfer bags on separate itineraries ( other than for OW travel )
When there are rules, they should be followed. The "computer says no" is a good way of making it consistent and taking the pressure off the agent to "bend the rules" because someone is pushy. This is all good providing the logic has been correctly coded into the system, which I expect will be the case for such baggage handling policies.